by janice@janicechristopher.com | December 6, 2018 | Listings | 0 Comments

As a business, how likely is it that potential customers will come through your door?The whole point of an online presence is to entice customers into your store, your leasing office or your showroom so you can convert them to paying customers rather than just...

by janice@janicechristopher.com | December 20, 2018 | Reputation | 0 Comments

The importance of responding to customers online could not be more prevalent as reviews continue to grow more than ever before. Aside from the fact that reviews from customers help others decide whether they should visit a business or not, reviews are now more...

by janice@janicechristopher.com | December 13, 2018 | Social Media | 0 Comments

Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a negative review impacts not only the reviewer, but all the sets of eyes that come afterward. Seeing a business handle a particularly...